How To Return An Item
Your item must be in its original, unused condition to be returned, unless there is a manufacturer defect. Please return the item within 30 days of your purchase.1. Please email firstname.lastname@example.org to request a refund with reference to your order number.
2. Mail your returned item to:
4. Once we have received and inspected your returned item, we will send you an email to notify you that we have received your item and let you know if the return can be accepted.
Some items can not be returned. These include gift cards and some health and personal care items. Merchandise that has been worn, used, or altered will not be accepted for return or exchange. Sale items can only be returned if they are defective or damaged.
Restocking Fee and Shipping Cost
We reserve the right to charge a 10% restocking fee for returns, this will be deducted from your refund. We can not refund the original shipping costs.
You will not be subject to a restocking fee though will need to pay for shipping costs.