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Customer Payments, Refunds and Pricing Policy

Payments, Refunds and Pricing Information

Your credit card, debit card, or PayPal account will be charged when you place your order.  

Accepted Payment Methods


PayPal, Credit Card (Visa and MasterCard), and Direct Debit Transfer

In Store

Cash, Credit Card (Visa and MasterCard), American Express, and Debit Card

Refund Methods

If we are not able to fulfil your online order due to products being out of stock or for other reasons, you will be refunded to the same payment method used to pay for the order. 


Everyone likes a bargain and we try to always offer competitive prices however we are only human and if we have made a mistake and have accidentally priced a product below cost then we cannot accept the sale, even if the ecommerce system has completed the transaction, and we will refund your item price.  

Please remember we are in business to support the local community and help people make real changes to minimise their impact, we are not a large retail chain that can absorb the cost of mistakes made by people who care. 

If you still want the item we will gladly offer it at a discounted price as a thank you for bringing the mistake to our attention so that we can correct it.